Moderation Delay
UrbanMount sometimes checks new reviews for spam, inappropriate language, or conflicting info. This review process typically takes a few hours, but might be up to 48 hours during peak times.
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Potential Rejection
Reviews containing profanity, hateful slurs, or personal attacks might be disallowed under our Community Guidelines. We’ll notify you if your review is blocked or edited to remove disallowed content.

Duplicate or Incomplete
If you posted multiple reviews for the same booking or left only half-finished text, the system may need you to clarify which one is correct. Wait for a message from Support.