1.1 Overall Acceptance.

These Terms of Service (“Agreement”) form a legally binding contract between you (hereafter “User,” “you,” or “your”), and UM Technologies Inc. d/b/a UrbanMount (“UrbanMount,” “we,” “us,” or “our”), a Delaware corporation. By registering for an account, accessing any part of the UrbanMount Platform (including, but not limited to, our websites at www.urban-mount.com, app.urban-mount.com, the UrbanMount mobile application, and the UrbanMount for Pros mobile application), or otherwise using our services, you represent that you have carefully read, understand, and agree to all terms and conditions within this Agreement. If you do not agree to any portion of these Terms, you must immediately discontinue using the UrbanMount Platform.

1.2 Purpose and Scope.

This Agreement applies to both:

Any references to “User” or “Users” may encompass both Clients and Specialists, or just one group, depending on the context. Where certain clauses apply specifically to Specialists or to Clients, it is so indicated.

1.3 Updates and Supplementary Policies.

Certain portions of our Platform may require you to agree to additional rules or guidelines (“Supplementary Policies”), such as the SafeStay Assurance, the UrbanMount Credits policy, the Performance Score guidelines, or other references. Those rules are hereby incorporated by reference and form part of this Agreement. If the event of a direct conflict between this Agreement and a separate policy, the terms of that separate policy will control solely with respect to the conflict and only if the policy explicitly states that it overrides this Agreement.

1.4 Age and Authority Requirements.

You affirm that you are at least eighteen (18) years of age or older, or of the age of majority in your jurisdiction if higher, and that you have the capacity to enter into binding contracts. If you use or register an account on behalf of a company, organization, or other legal entity, you represent and warrant that you have all necessary power and authority to bind that entity to this Agreement.

1.5 Refusal of Service.

UrbanMount may, at its sole discretion, refuse, suspend, or terminate accounts or access to the Platform for any User who violates these Terms or if we suspect any fraudulent activity, legal risk, or anything else that may harm the Platform or Users.

2.1 Marketplace Nature.

UrbanMount is a technology marketplace. We do not directly provide the home services that Clients request. Instead, we offer an online system that helps Clients find and schedule Specialists. We do not employ Specialists; rather, they are independent contractors wholly separate from UrbanMount’s corporate structure.

2.2 No Guarantee of Results.

Because Specialists operate as independent providers, UrbanMount cannot guarantee that any service will meet a particular quality standard, timeframe, or outcome. We also cannot guarantee a Specialist’s credentials, licensing, background check accuracy, or insurance coverage, beyond disclaimers in Section 7.

2.3 SafeStay Assurance.

UrbanMount does provide a last-resort property-damage coverage program, known as SafeStay, subject to conditions and sub-limits (Section 10). This is not a warranty or insurance product and does not cover personal injury or intangible harms.

2.4 Mandatory Arbitration and Class Action Waiver.

Most disputes with UrbanMount (for U.S. residents) must be resolved through final, binding arbitration, on an individual basis, unless your jurisdiction forbids such a clause (see Section 21). You waive your right to be a class representative or class member.

2.5 Terms Evolve.

We may modify these Terms (and any referenced policies) at any time, and your continued use after changes indicates acceptance of the revised version.

UrbanMount uses its websites and mobile applications to connect Clients who need short-term services (examples: furniture assembly, TV mounting, cleaning, moving, painting, etc.) with Specialists who can complete them. We strive to provide robust features such as scheduling modules, payment processing, chat communications, limited background checks on Specialists, and the SafeStay Assurance. However, we do not supervise or control how a Specialist completes a particular job, nor do we guarantee a Specialist’s qualifications or outcomes.

3.1 Technology Role.

UrbanMount’s offerings are strictly administrative in nature:

3.2 No Employment Relationship.

We are not a party to any direct contract formed between a Client and Specialist. The Specialist decides how best to accomplish a Service and is not UrbanMount’s employee, agent, or partner in any joint venture. Clients must handle the direct details (price negotiations, scope of tasks, scheduling confirmations) with the Specialist.

3.3 Geographic Reach.

UrbanMount currently provides its Platform in the United States. If you access the Platform from anywhere outside the U.S., you do so at your own discretion and are responsible for complying with local laws. The references, disclaimers, or obligations in these Terms are primarily oriented toward U.S. legal frameworks unless otherwise stated.

4.1 Minimum Age, Authority, and Capability.

Every User represents that they:

4.2 Veracity of Registration Information. Y

ou agree to provide accurate personal or company information, contact details, and payment methods. You further agree to keep all such information current.

4.3 Corporate or Business Use.

If you register an account on behalf of a company or organization, you confirm you have the legal authority to act on its behalf and bind it to these Terms.

4.4 Dormant Accounts.

Should your account remain inactive (i.e., no successful bookings, no new requests, or no transactions) for six (6) consecutive months, UrbanMount may levy a dormant account fee (up to $10/month, where permitted by law) until your account is reactivated or your promotional credit balance (if any) is exhausted. We will notify you via email or in-app message if we begin charging such a fee.

UrbanMount disclaims any control over, or responsibility for, the performance of a Specialist or the final outcome of a Service.

5.1 Independent Contractor Status.

Specialists who list their availability or accept jobs on UrbanMount do so as independent businesses. They set their own rates (subject to certain structured booking methods, like AutoMatch), provide their own tools and materials, and decide how best to perform each Service. No aspect of this Agreement creates an employer-employee relationship, and no Specialist is authorized to act on behalf of UrbanMount in any manner.

5.2 Client’s Duty to Vet.

Clients acknowledge they must:

UrbanMount only performs limited background checks as described in Section 7, without guaranteeing completeness or accuracy.

5.3 Use of Assistants or Subcontractors.

A Specialist may involve helpers if the Client agrees, but the Specialist remains fully liable for paying or supervising those helpers. UrbanMount neither vets these helpers nor assumes liability for their acts or omissions.

5.4 Client’s Agent.

A Client may designate a friend, family member, neighbor, or other third party (“Client’s Agent”) to manage the Service on their behalf. The Specialist may accept instructions from the Client’s Agent as though they were from the Client. The Client takes full responsibility for that Agent’s instructions and acts.

UrbanMount provides three main booking processes: AutoMatch, Direct Booking, and Custom Offers. Regardless of the method, once the Specialist and Client mutually accept, they form a legally binding Service Agreement directly with each other.

6.1 AutoMatch.

6.2 Direct Booking.

6.3 Custom Offers (Including Off-Platform Links).

6.4 Service Agreement Formation.

Whichever method is used, once an acceptance occurs, the Specialist and Client are deemed to have formed a Service Agreement. UrbanMount is never a party to that agreement, though we provide tools (like chat, scheduling, or custom-offer modules) that facilitate it.

6.5 Negotiations, Reassignments, and Cancellations.

The parties are free to negotiate schedules, scope, or price (subject to platform policies). Reassignments in AutoMatch must occur within the first hour if free, or the Client may face a cancellation fee. Cancellations—both by Clients and by Specialists—may result in certain charges or withheld payouts under Section 9.3.2. There is no guaranteed “emergency exception” to override these fees.

7.1 Background Checks.

UrbanMount may coordinate background checks via a third-party provider (e.g., Checkr) for Specialists upon initial onboarding or periodically. We do not warrant or ensure:

Specialists are responsible for any fees associated with such checks. UrbanMount may place temporary limitations until the background check is cleared.

7.2 Insurance Verification.

Specialists can submit insurance documentation to display an “Insured” badge. However:

7.3 Additional Disclaimers of Accuracy.

The designations “licensed,” “background-checked,” or “insured,” as well as any rating or “badge,” merely indicate that the Specialist has met certain platform registration steps. Clients must perform their own due diligence. UrbanMount disclaims all liability for misrepresentations made by a Specialist about licensing or insurance.

8.1 Registration Process.

Users must provide an email, phone number, password, and potentially additional personal data. Specialists, in particular, must provide additional details on their skill sets, service areas, insurance, and banking info for payouts (handled through a third-party processor, typically Stripe).

8.2 Password Security.

You are entirely responsible for all activities under your credentials and for safeguarding them. If you suspect any unauthorized use of your account, immediately contact UrbanMount at [email protected].

8.3 Multiple or Fraudulent Accounts.

You shall not create multiple accounts to evade restrictions, commit fraud, or artificially boost your visibility. Doing so may result in suspension, withheld funds, or complete account termination.

9.1 Payment Authorization and Fees.

By booking or purchasing anything on the Platform, you authorize UrbanMount (or our third-party processor) to charge your designated payment method for any service fees, sales taxes, trust/support fees, or other amounts you agreed to. Where suspicious or fraudulent activity is suspected, we may require additional identification or payment verification.

9.1.1 Trust & Support Fee.

UrbanMount may impose a separate fee on each job to cover background checks, insurance administration, customer service, and platform support. This is distinct from the Specialist’s labor charge and is displayed at checkout.

9.1.2 Price Changes and Errors. Should we discover a pricing error (for instance, a location-based fee miscalculation), UrbanMount may correct it by charging or crediting the method on file. The final accepted price or custom offer is generally binding, unless it was based on inaccurate or false info from the Client (e.g., booking a job for a “32-inch TV” that is actually “85 inches”).

9.2 Taxes and Withholdings.

9.3 Refunds, Cancellations, and Chargebacks.

9.3.1 Refund Policy.

UrbanMount generally does not guarantee refunds after your payment is processed, except under promotional “guarantees” or the SafeStay program (Section 10). However, we reserve the right to issue credits or partial refunds under specific, exceptional scenarios.

9.3.2 Cancellation Policy.

9.3.3 Chargebacks.

If you, as a Client, initiate a credit card dispute or chargeback, UrbanMount will investigate. If the Specialist has been paid out, we may withhold or offset future payments to that Specialist until the dispute resolves. If we suspect fraudulent or high-risk patterns, we may hold payments or freeze your account. Specialists acknowledge that if a client successfully wins a chargeback, we may deduct that amount from the Specialist’s payout balance or future earnings.

9.4 UrbanMount Credits (UM Credits).

We sometimes issue UM Credits for promotional or goodwill reasons. They have no cash value, cannot be resold or transferred, and typically expire after one (1) year unless otherwise specified in writing. Once applied to a booking, the credit portion is not returned if you cancel or get a partial refund; only the remaining monetary portion is refunded if applicable. UrbanMount reserves the right to alter or discontinue credit programs at any time. Disputes about credit balances are decided by UrbanMount at its sole discretion.

10.1 Purpose and Scope

The SafeStay Assurance (“SafeStay”) is a limited, last-resort customer support program offered by UrbanMount for property damage or theft that allegedly occurs during a Professional Service booked and fully paid through the UrbanMount Platform. SafeStay is not an insurance policy, nor does it create any personal injury guarantee or intangible harm compensation. Instead, it provides a potential avenue for Clients to seek financial recourse for specific types of property-related losses arising directly from a Specialist’s negligence or deliberate misconduct. SafeStay remains at all times a voluntary benefit that UrbanMount, in its sole discretion, may offer, modify, or discontinue. This program does not replace or override any personal insurance policy that a Client or Specialist may (or may not) carry, and it does not constitute legal coverage akin to a regulated insurance product.

UrbanMount does not serve as an insurer under this program and, accordingly, we cannot and do not guarantee that any particular claim will be approved or compensated. SafeStay exists to provide a measure of reassurance to Clients who experience covered property losses caused by a Specialist’s actions during a fully completed and paid Service on UrbanMount, subject to the conditions, exclusions, and eligibility requirements outlined herein.

10.2 Coverage Amounts and Overall Limits

At UrbanMount’s discretion, if a claim meets the eligibility criteria described below, and after we complete our internal review, we may take one of two actions: (1) arrange to have the Professional Service re-performed or remedied by a different Specialist, or (2) provide a monetary payment (often referred to as compensation) up to the following sub-limits. These monetary limits reflect the maximum that UrbanMount may pay under SafeStay for any single booked Service:

No scenario allows coverage to exceed USD $2,500 in total for any single booked Service occurrence. If multiple categories of damage (e.g., stone surface plus regular property) overlap, each sub-limit applies only to that category, and the total combined payout still may not exceed USD $2,500. If the Service is structured as recurring appointments or multi-day tasks, each “appointment” or “phase” is treated separately for coverage purposes.

10.3 Eligibility Requirements

In order for a claim to be considered for SafeStay, all the following requirements must be satisfied:

Any claim that fails any of these criteria is immediately disqualified from consideration under SafeStay.

10.4 Exclusions and Non-Covered Scenarios

SafeStay does not apply to every potential problem that might arise. The following are key exclusions:

10.5 Primary Insurance as the First Resort

Clients must use any applicable homeowner’s, renter’s, or other property insurance prior to seeking coverage under SafeStay. Only if those avenues are exhausted or partially insufficient does SafeStay come into play for the uncovered remainder, subject to our maximum caps. By submitting a SafeStay claim, you agree you have either filed under your own policy or confirmed that no coverage exists.

10.6 Monetary Limits and Aggregation

SafeStay has strict caps per occurrence. For general property damage not involving stone surfaces, the maximum is USD $2,500. For specialized damage to stone or granite surfaces, the maximum is USD $1,000. Theft coverage is capped at USD $2,500 in aggregate. No single Service or occurrence can exceed the overall cap of USD $2,500, even if there are multiple categories of damage.

10.7 Filing a Claim and User Obligations

To submit a claim:

If these conditions or any policy guidelines are not met, the claim may be denied in whole or part.

10.8 Remedies and Withholding from Specialists

When SafeStay pays a Client for damage or theft that we determine stems from a Specialist’s negligence or misconduct, we reserve the right to withhold the corresponding sum from that Specialist’s upcoming payouts or any other funds on file. We may also pursue legal action (subrogation) directly against the Specialist or the third party for reimbursement of amounts paid out under SafeStay.

10.9 No Guarantee of Personal Safety or Comprehensive Protection

SafeStay is purely a voluntary measure to assist Clients with specific property losses. It does not:

Users remain solely responsible for taking ordinary precautions, securing valuables, and ensuring they understand the Specialist’s capabilities.

10.10 UrbanMount’s Final Discretion

All determinations under SafeStay, including but not limited to whether a claim is valid, how much is paid, or whether partial coverage applies, are made by UrbanMount in its sole and absolute discretion. Even if you meet all listed criteria, UrbanMount is not obligated to approve or pay any claim. We may alter or discontinue SafeStay at any time for future bookings, though claims related to then-pending or prior services may be processed under the program rules in effect at the time of booking.

If you have any questions about SafeStay coverage, or if you need to file a claim, please visit www.urban-mount.com/help or contact us at ([email protected]).

A Service Agreement is the direct relationship formed once a Specialist accepts a request or a Client accepts an offer. UrbanMount’s Terms do not convert into an employment arrangement or any legal partnership. The Client and Specialist handle the scope, scheduling, changes, mid-service additions, or even partial completions. Nothing can override UrbanMount’s disclaimers or liabilities. If the Client designates an agent, the Specialist may rely on that agent’s direction. If the Specialist uses subcontractors or assistants, it must be with the Client’s approval, and the Specialist remains liable for any performance or compensation issues.

All Users warrant that:

Violations may lead to immediate suspension, withheld payments, termination, or referral to law enforcement if warranted.

13.1 Overview and Purpose

UrbanMount calculates a proprietary “Performance Score” for each Specialist who provides Services through the UrbanMount Platform. This Score is an internal administrative tool used primarily to determine which Specialists appear more prominently in search results or receive priority for AutoMatch service requests. By applying a consistent scoring mechanism, UrbanMount aims to optimize how Clients and Specialists connect, while not guaranteeing any particular outcome for any specific Specialist.

13.2 Contributing Factors and Algorithmic Method

The Performance Score is determined by an algorithm that weighs several operational and user-experience metrics. While UrbanMount does not disclose the exact formula or the relative weight of each metric, the Score may encompass elements such as acceptance rate for new requests, promptness and reliability of completions, average star ratings and written feedback from Clients, responsiveness in the in-app chat or custom-offer negotiations, historical patterns of no-shows, short-notice cancellations or negative experiences, and ongoing compliance with background check verifications or insurance updates. In addition, any repeated breaches of UrbanMount’s Terms of Service, multiple SafeStay claims attributed to the Specialist’s actions, or repeated policy violations may adversely impact the Score. By aggregating these data points, the system strives to reward consistent, high-quality performance while identifying those Specialists who might pose higher risks or deliver suboptimal experiences.

13.3 Negative Events and Their Impact

Negative events—such as a Specialist failing to appear for a confirmed appointment (“no-show”), repeatedly canceling appointments on short notice, generating numerous Customer complaints, or otherwise committing policy infractions—will typically reduce the Performance Score. The degree of impact depends on the gravity and frequency of the incidents. Specialists should keep in mind that a single problematic event can lower their overall Score, particularly if it suggests a broader pattern of unreliability. In the event a Specialist disagrees with a negative mark on their record, or believes mitigating circumstances exist—for instance, a Client’s threatening behavior or safety concerns at the job site—they may contact UrbanMount support and request a formal review. Although UrbanMount reserves the right to maintain any scoring decisions, it may, in its sole discretion, grant exceptions, adjust penalties, or remove negative notations if presented with sufficient credible evidence. Under special conditions—such as a documented threat to personal safety—UrbanMount may also decide not to penalize the Specialist at all. The Specialist, however, must provide reasonable documentation or records (such as chat threads, photos, or police reports) to substantiate these claims.

13.4 Adjustments, Challenges, and Appeals

A Specialist who sees an unexplained or seemingly inaccurate drop in their Performance Score can raise the issue with UrbanMount support. Our support team may then evaluate all available information, including the job details, chat transcripts, timestamps for acceptance and completion, or any client-supplied evidence of misconduct or dissatisfaction. UrbanMount, though, is not obligated to revise the Score simply because a Specialist challenges it. The ultimate determination—whether to uphold, increase, or partially modify the Score—will be made by UrbanMount in its sole discretion. Specialists seeking to appeal a penalty are encouraged to provide as much clarity and documentation as possible. This might include messages exchanged with the Client, photos or videos depicting proper service completion, or evidence of any specific situation that warrants an exception (e.g., an unforeseen health emergency or a legitimate safety issue at the Client’s premises). The objective of this review process is to maintain fairness while also preserving the reliability and consistency of the Performance Score system as a whole.

13.5 No Guarantee or Promise of Specific Outcomes

A favorable Performance Score, even if earned through consistent five-star reviews and high acceptance rates, does not guarantee the Specialist will always receive a certain volume of job requests or a particular income level. It also does not ensure that the Specialist will rank in the same position across all Clients’ search queries or AutoMatch processes. The Score is entirely for UrbanMount’s internal use, helping to prioritize certain Specialists who demonstrate promptness, courtesy, quality work, and compliance with all relevant policies. Specialists must recognize that the Performance Score is not intended to serve as any form of professional evaluation, endorsement, license verification, or insurance guarantee. Likewise, it does not convert the Specialist into an employee, agent, or representative of UrbanMount; the relationship remains that of independent contractor and technology platform.

13.6 No Property Right or Entitlement

By using the UrbanMount Platform, every Specialist acknowledges and agrees that they have no vested property interest or legal entitlement to any specific Performance Score or ranking, nor to being displayed first in any listing or matched with a particular number of potential Clients. The Score remains fluid over time and is subject to continuous updates based on newly collected data, changes in user behavior, or UrbanMount’s modifications to the scoring algorithm. Consequently, a Specialist’s Score and associated rank may fluctuate without prior notice. Specialists have no grounds to claim damages or lost revenue based on these shifts, given that the Performance Score is not a contractual guarantee of work.

13.7 Final and Binding Decisions

UrbanMount makes all determinations regarding the Performance Score in its sole discretion, including decisions about penalties for negative events, adjustments after a Specialist’s request for review, and the weighting or modifications of contributing factors. These determinations are final, binding, and not subject to further internal appeal beyond the processes that UrbanMount may voluntarily offer. Should UrbanMount discover evidence suggesting a Specialist attempted to manipulate or undermine the Score—for example, by faking positive reviews, sabotaging competitors, or engaging in dishonest behavior—UrbanMount retains the right to impose additional penalties, such as immediate suspension or permanent deactivation from the Platform. Any formal or informal ranking system is provided purely as an operational convenience to help facilitate a more efficient marketplace; UrbanMount disclaims all liability for alleged damages or losses that a Specialist might attribute to a lower Performance Score or decreased visibility under these terms.

Users may post text, reviews, photos, or other content (“User Content”). By submitting any content, you:

Ratings or reviews reflect personal opinions, not the stance of UrbanMount. We are not liable for defamation or inaccuracies that appear in user-posted content, but we may remove especially harmful or policy-violating materials at our discretion.

By providing a phone number or email, you consent to receiving communications from UrbanMount, including text messages, calls with pre-recorded or auto-dialed technology (where lawful), push notifications, and emails related to:

You can manage certain communication preferences in your account settings or device settings, although opting out of crucial operational messages may hinder full use of the Platform. We do not charge for these messages, but your carrier or ISP might.

16.1 Scope of User-Generated Content

UrbanMount’s Platform may contain publicly accessible areas where Users can share or post comments, ratings, reviews, photos, audio, or other materials. These submissions—collectively referred to as “User-Generated Content” or “UGC”—can appear in places like forums, Q&A boards, specialist profile comments, or specialized features for uploading images or videos. By submitting any UGC, you acknowledge that UrbanMount acts solely as a passive conduit, displaying or hosting this content without assuming any responsibility or liability for its accuracy, legality, or appropriateness. UrbanMount generally does not pre-screen or actively monitor all UGC, though we reserve the right to remove or alter any submission that appears to violate our Terms of Service, infringe on legal rights, or otherwise create potential harm.

16.2 Ratings, Reviews, and Feedback

The UrbanMount Platform includes features allowing Clients (and sometimes Specialists) to leave ratings, reviews, or other forms of feedback about their experiences with services and interactions. Although we encourage honest, constructive commentary, all reviews must reflect genuine experiences. You agree not to post inflated or fake reviews, nor engage in manipulative practices such as offering incentives, bribes, discounts, or threats in exchange for removing or changing a review. UrbanMount reserves the right, at its sole discretion, to remove or edit reviews that appear to contain hate speech, slurs, threats, profanity, spam, or otherwise abusive or misleading content. However, we make no guarantee of removing or modifying any contested review, nor do we represent that we will investigate every reported instance of questionable feedback.

16.3 User Responsibilities and Warranties

By posting or transmitting UGC on or through the UrbanMount Platform, you represent and warrant that you own or control all necessary rights to the content, have the authority to grant us the license in Section 16.4, and that your UGC does not infringe on any third-party intellectual property rights or privacy interests. You also represent that your content does not violate any law, nor does it contain defamatory or harmful material, malicious code, or unauthorized personal data. Any statements or opinions expressed within UGC are those of the submitting individual alone and do not reflect UrbanMount’s own views or endorsements. You remain solely responsible for your UGC, and UrbanMount disclaims liability arising from any inaccuracy, harm, or damage that may result from it.

16.4 License and Ownership

When you post or submit any UGC, you hereby grant UrbanMount a non-exclusive, perpetual, worldwide, royalty-free, fully transferable license (with the right to sublicense) to use, reproduce, display, distribute, adapt, publish, host, transmit, and create derivative works of your UGC. This license enables us to show your posted content to other Users, promote or enhance the UrbanMount Platform, analyze usage, and store or back up data, among other platform-related purposes. While you retain your ownership in any intellectual property rights underlying your UGC, UrbanMount is neither obligated to return the content to you upon request nor to remove it once posted, except as may be required by applicable law.

16.5 Release of Liability and No Guarantee of Removal

Because UrbanMount does not systematically verify the accuracy or completeness of UGC, we assume no liability for its content, authenticity, or any harm arising from reliance on it. We also do not guarantee removal of any UGC that another User or third party considers damaging, false, or objectionable. Although we may, in our sole discretion, remove or modify content that we deem improper, abusive, or infringing, UrbanMount’s decision to act—or refrain from acting—does not create any duty or liability to any party. If you believe UGC violates your legal rights, contact us via the UrbanMount Help Center (or the DMCA instructions in Section 14 if the issue involves copyright infringement). In some instances, we may disclose the identity of the individual who posted the allegedly infringing or harmful content if required by law or upon a legal request.

16.6 Resolution of Infringing or Objectionable UGC

UrbanMount takes claims of harassment, hate speech, or intellectual property infringement seriously. If you suspect your copyrighted images or text have been used improperly on the Platform, refer to our DMCA Notice in Section 14 or contact [email protected]. We also encourage Users to report content that involves racism, bigotry, threats, personal attacks, or other forms of unlawful or clearly harmful speech. While we strive to maintain a welcoming environment, we emphasize that we are a neutral marketplace and do not actively moderate each post. Therefore, if you rely solely on user reviews or public commentary to make decisions, you do so at your own risk.

16.7 Additional Provisions and Investigations

UrbanMount reserves the right to investigate, remove, or modify any User or UGC at any time without prior notice, particularly if we suspect a Terms of Service violation, fraud, manipulation, or repeated posting of unwanted content. We may suspend or deactivate a User’s account if it appears they have repeatedly abused the rating or review system, posted fraudulent content, or violated any other aspects of these Terms. However, we do not guarantee that every instance of questionable activity will be flagged or addressed. If you are relying on third-party reviews or textual commentary to evaluate a Specialist, note that UGC alone often fails to provide a full picture of someone’s qualifications. Clients should exercise caution, gather additional details directly from the Specialist via the in-app chat, and verify references, certifications, or insurance whenever appropriate. By continuing to post or rely upon UGC, you acknowledge these inherent limitations and assume responsibility for your use of the Platform’s publicly accessible information.

17.1 Overview and Disclaimer.

The UrbanMount Platform may include references or direct links to external websites, advertisements, or integrations operated by third parties (“Third-Party Sites”). Although we provide these links or integrations for your convenience, UrbanMount does not endorse, own, control, or supervise these external entities. Consequently, we make no warranty regarding their reliability, content, privacy practices, or data security. By clicking on or engaging with any link or integration to a Third-Party Site, you acknowledge that you do so entirely at your own risk and discretion. If you decide to interact with, purchase from, or provide personal information to such third parties, any resulting relationship, transaction, or dispute exists solely between you and the relevant external entity.

17.2 No Endorsement or Affiliation.

A link or reference to a Third-Party Site within the UrbanMount Platform does not imply any form of sponsorship, endorsement, partnership, or affiliation between UrbanMount and the third-party provider. We are not responsible for changes in their content, nor do we promote any specific products or services they may offer. The mention of any brand, website, or advertisement on our Platform does not constitute a recommendation, and UrbanMount disclaims any liability for your reliance on such references.

17.3 User’s Responsibility and Risk.

It is your sole responsibility to evaluate whether a Third-Party Site’s content, products, or services meet your needs. You should review the third party’s own terms of use, privacy policy, return policies, or other contractual guidelines before proceeding with a transaction or providing personal data. Any contact you have with these providers, including but not limited to engaging their services, buying materials, or sharing personal information, happens strictly between you and that provider. UrbanMount assumes no liability or responsibility for any loss, harm, or dissatisfaction arising from your dealings with external sites.

17.4 Third-Party Terms and Policies.

Once you leave the UrbanMount Platform—whether by clicking a link, integrating an app, or navigating through an advertisement—you become subject to that third party’s governing policies. These may include practices regarding data collection, cookies, billing, refunds, or dispute resolution. UrbanMount’s Terms of Service and Privacy Policy cease to apply once you are no longer on our Platform. Should a conflict arise, you must resolve it with the respective external entity, under whichever contractual or statutory frameworks govern that entity’s operations.

17.5 Liability Disclaimer.

UrbanMount hereby disclaims any liability connected to your interactions with Third-Party Sites, including claims related to product defects, fraudulent charges, incomplete deliveries, privacy breaches, or contractual failures. By using links or integrations on the UrbanMount Platform, you agree to hold us harmless from any claims, demands, losses, or damages resulting from your engagement with external providers. This disclaimer of liability extends to any direct, indirect, incidental, consequential, or special damages you may incur because of your decision to do business with or rely on external websites, advertisements, or integrations.

17.6 No Obligation to Monitor or Maintain Links.

UrbanMount does not undertake a recurring or proactive review of third-party references and reserves the right to remove or disable a link, application, or embedded content at any time if we suspect it may pose legal, security, or reputational risks. We do not, however, guarantee the immediate removal of all problematic links or references, nor can we assure that every external site will remain functional or up to date. If you encounter broken links, offensive content, or suspicious behavior on any Third-Party Site, please notify our support team at [email protected], but note that we make no warranty we will take action in every case.

17.7 Limitation of Scope.

Providing a link or reference to a Third-Party Site does not create a partnership, joint venture, agency, fiduciary, or employment relationship between UrbanMount and any external entity. Each party remains entirely independent and responsible for its own legal and financial obligations. UrbanMount’s role is limited to hosting or displaying external references for convenience, without forming any deeper collaboration or legal agreement that imposes liability on UrbanMount for the third party’s actions, content, or business practices.

18.1 Scope and Overview.

UrbanMount offers dedicated mobile applications (“Apps”) for both Clients and Specialists, respectively known as “UrbanMount” and “UrbanMount for Pros.” These Apps serve as complementary front-ends to our platform services, enabling on-the-go access to features such as service booking, job acceptance, messaging, push notifications, and account management. By downloading and installing any of our Apps, you acknowledge that all relevant terms—including this Agreement, our Privacy Policy, and any app store–specific rules—apply to your use of the mobile applications.

18.2 Consent to Install, Updates, and Automatic Communications.

When you install an UrbanMount App, you explicitly consent to the installation of the App on your device, as well as the subsequent receipt and installation of automatic updates or patches we may release. These updates could be critical security patches, performance enhancements, or additional features aimed at improving your user experience. In some cases, you may be required to update the App to continue using certain functionalities or maintain compliance with security standards. The Apps may also communicate with UrbanMount’s servers in real time to deliver essential features—such as scheduling, job requests, or account synchronization—and to gather performance metrics in accordance with our Privacy Policy. If you object to such data communications or to mandatory updates, your only recourse is to discontinue use and uninstall the App.

18.3 Device Compatibility and Responsibility.

It is solely your responsibility to use a compatible mobile device and operating system that meet the minimum technical requirements specified by UrbanMount or by the relevant app store (e.g., Apple’s iOS App Store or Google Play Store). We disclaim liability for any reduced functionality, crashes, or inability to install the Apps if your device does not meet these requirements. If you inadvertently download an incorrect version (for instance, an iOS version on an incompatible iPhone model), UrbanMount disclaims any responsibility for performance issues or data loss. Further, UrbanMount may terminate or suspend use of the Apps on devices it deems incompatible, unauthorized, or posing a security threat to our services, with or without prior notice.

18.4 App Store Terms and Limitations.

In addition to these Terms, your use of the UrbanMount or UrbanMount for Pros App may be governed by the terms, conditions, and policies stipulated by the external marketplace from which you obtained it, such as Apple’s App Store or Google Play (“App Store Terms”). By installing our Apps through such stores, you agree to abide by all relevant App Store Terms, including any content rules, subscription guidelines, or user interface requirements. Although UrbanMount provides the content and functionalities within our Apps, Apple, Google, or any similar platform provider is not responsible for offering support services, warranties, or remedies connected to the App’s performance. In accordance with applicable licensing terms, these third parties disavow liability for any potential claims, losses, or damages arising out of your use of the App.

18.5 App Store Sourced Applications: Apple-Specific Terms.

If you access or download an App from Apple’s iOS App Store, you understand and agree that:

18.6 Licenses and Usage Restrictions.

Upon installing an UrbanMount App, you receive a limited, non-exclusive, non-transferable, revocable license to use the software solely for personal or internal business operations (e.g., for a Specialist’s independent contracting). You shall not decompile, reverse-engineer, disassemble, sublicense, modify, or create derivative works of the software or remove any proprietary notices or branding. Attempting to resell, distribute, or copy the Apps beyond the permissible scope of use can result in immediate account suspension or legal action, at UrbanMount’s discretion.

18.7 Push Notifications, In-App Messages, and Alerts.

By installing and using the UrbanMount Apps, you consent to receive push notifications, in-app messages, SMS notifications, or other electronic alerts. These communications may include appointment reminders, job offers, promotions, or essential updates related to your UrbanMount account. To manage or restrict notifications, you can adjust your device’s system settings or the App’s in-app notification preferences. Note that disabling certain notifications may limit your ability to receive time-sensitive or critical information, potentially affecting your experience with the UrbanMount Platform.

18.8 Updates, Patches, and Feature Changes.

In order to maintain the stability, security, and compliance of the UrbanMount Apps, we may deliver automatic or manual patches, versions, or upgrades without further notification. While we strive to release updates that enhance performance or introduce useful new features, there may be times when updated Apps address underlying security vulnerabilities or bug fixes that are essential for continued use. Failure to accept these updates or to keep your device OS current may result in incompatibility or loss of functionality, for which UrbanMount bears no responsibility.

18.9 Disclaimer and Limitations of Liability for App Usage.

To the extent permitted by law, the Apps are provided “AS IS,” without warranties of any kind, whether express or implied. UrbanMount disclaims liability for carrier-related issues, data coverage unavailability, device malfunctions, or any interruption caused by changes to device settings or OS updates. You assume the risk for any damage or data loss that could arise from using or updating the Apps, unless specified otherwise under statutory consumer protection regulations applicable in your jurisdiction.

18.10 Termination or Suspension of App Access.

UrbanMount reserves the right to suspend, terminate, or restrict your use of the Apps at any time if we suspect a breach of these Terms, detect unauthorized device usage, or identify potential risks to the UrbanMount ecosystem. If your UrbanMount account is terminated for any reason—e.g., repeated policy violations, fraudulent activity, or a severe user complaint—you must uninstall all UrbanMount software from your devices. Continuing to use the Apps after your account has been deactivated or banned is strictly prohibited and may lead to further legal or corrective actions.

19.1 Scope and “As Is” / “As Available” Nature of the Platform

UrbanMount provides an online marketplace that includes websites, mobile applications, and various communication tools, collectively referred to herein as the “UrbanMount Platform.” All aspects of the UrbanMount Platform—including any content, materials, features, functionalities, user postings, third-party links or services, or interactions between Users—are furnished strictly on an “AS IS” and “AS AVAILABLE” basis. To the fullest extent permitted under applicable law, UrbanMount (including its affiliates, parents, subsidiaries, and licensors) hereby disclaims any and all warranties, express or implied, relating to the UrbanMount Platform’s quality, reliability, availability, performance, or suitability for a particular purpose. This includes, but is not limited to, implied warranties of merchantability, fitness for any particular or general purpose, non-infringement, the expectation of good and workmanlike services, or the guarantee that access to the Platform will be uninterrupted or error-free. You acknowledge and agree that any reliance you place on data, documentation, listings, or other materials found on or accessed through the UrbanMount Platform is strictly at your own risk.

19.2 User Reliance and Assumption of Risk

By using UrbanMount, you fully assume the risks that inevitably arise from interacting with the Platform’s content, functionalities, and other Users (whether Specialists or Clients). UrbanMount does not supervise, direct, or control the performance, conduct, or scheduling of Users, nor does it vet every piece of User-Generated Content for accuracy or safety. We make no warranty that (a) the Services requested by Clients or provided by Specialists will meet any standardized criteria for safety, reliability, completeness, or timeliness, or (b) the communications between you and other Users will consistently be secure, uncorrupted, or free from unauthorized interception. If you choose to meet someone offline or invite a Specialist into your home or workspace, you alone are responsible for employing any personal safety measures or verifying references and qualifications. Neither UrbanMount nor any of its affiliates can guarantee that a Service or a Specialist’s performance will achieve a particular outcome, avoid property damage, or comply with specific local regulations.

19.3 No Guarantee of Service Outcomes or Endorsements

While UrbanMount may facilitate connections between Clients seeking short-term home services and Specialists offering such services, we do not control how a Specialist conducts their work, the prices they charge, or the ultimate quality of the outcome. You expressly acknowledge that UrbanMount does not endorse or warrant the background, insurance status, license credentials, or any claims made by a Specialist. References on the Platform to a Specialist being “background checked,” “insured,” or “licensed,” or to an “Insured” or other badge, are informational labels that rely on data submitted by the Specialist and may not reflect real-time verification of their credentials or policy coverage. UrbanMount expressly disclaims liability for any Specialist’s inaccuracies or misrepresentations about their qualifications. As a Client, you must exercise due diligence—such as reading reviews, communicating directly with the Specialist, or asking for proof of insurance—before engaging a Specialist for Services.

19.4 Limitation of Liability and Release from Certain Claims

To the fullest extent allowed under law, you agree not to hold UrbanMount or its affiliates, officers, directors, employees, agents, subsidiaries, licensors, or any corporate partners (collectively, “Members”) liable for any claims, demands, damages, losses, suits, controversies, or other liabilities (together, “Liabilities”) arising out of or in connection with your use of or inability to use the UrbanMount Platform or the Services. This includes situations where a Service fails to meet your expectations, a Specialist performs inadequately, or another User causes property damage or other harm. Under no circumstances shall UrbanMount or its Members be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, such as lost profits, lost data, loss of goodwill, computer or system failures, or service interruptions, even if we were advised of the potential for such damages. If you reside in a jurisdiction that restricts or prohibits limitations of certain liabilities, some of the above limitations may not apply to you.

In any dispute involving one or more other Users—be they Clients, Specialists, or third parties—you hereby release UrbanMount and its Members from all claims of every kind and nature, whether known or unknown, suspected or unsuspected, disclosed or undisclosed. In jurisdictions like California, you expressly waive the protections of California Civil Code §1542 or any analogous law, confirming that you voluntarily relinquish the right to claim unknown or unsuspected claims that might have materially affected your decision to release the parties identified above.

19.5 Additional Disclaimers and Essential Basis of the Bargain

Potentially Objectionable Content. The UrbanMount Platform may display or link to content or materials—whether posted by Users or automated systems—that could be offensive, harmful to minors, inaccurate, or otherwise objectionable. You agree that by using UrbanMount, you bear the burden of encountering such material and must discontinue use if you find it unsuitable.

No Legal, Financial, or Medical Advice. Nothing on or within UrbanMount, including user forums, suggested Specialist skill sets, or staff communications, constitutes legal, financial, tax, or medical advice. UrbanMount cannot serve as your attorney, financial advisor, or medical consultant. You should consult professionals in their respective fields for specialized guidance.

No Personal Liability of Officers or Employees. You further agree that you will not bring any direct claims against UrbanMount’s officers, directors, employees, or related individuals for actions taken within the scope of their employment or involvement with the Platform. Any liability, if applicable, attaches to UrbanMount as a corporate entity rather than to individuals, to the fullest extent permitted by law.

Essential Basis of the Bargain. The disclaimers, exclusions, and limitations of liability set out in this Section (and elsewhere in this Agreement) form a critical foundation of the arrangement between you and UrbanMount. If you do not believe these terms are reasonable, or you require greater assurances against potential risks or damages, you should not use UrbanMount. By accessing or continuing to use UrbanMount’s services, you acknowledge that this arrangement—including all disclaimers and liability limitations—is essential to our willingness to offer or continue providing the Platform’s functionalities to you.

20.1 Indemnification Obligation

You agree to defend, indemnify, and hold harmless UM Technologies Inc. d/b/a UrbanMount (“UrbanMount”), along with its parents, subsidiaries, affiliates, employees, officers, directors, agents, licensors, independent contractors, vendors, and partners (collectively, “UrbanMount and Affiliates”) from and against any and all liabilities, losses, claims, demands, damages, expenses, or suits—including reasonable attorneys’ fees and costs (together, “Liabilities”)—arising out of or related to:

20.2 Right to Assume Defense

UrbanMount reserves the right, at its own expense and in its sole discretion, to assume the exclusive defense and control of any matter otherwise subject to your indemnification obligations. You agree to fully cooperate with us if we choose to exercise this right. Failure to cooperate can result in increased exposure to liability for which you may be responsible.

20.3 No Settlement Without Consent

You shall not enter into any settlement, stipulation, or compromise of a claim or Liability covered by this Section that imposes any obligation or liability on UrbanMount and Affiliates—or affects UrbanMount’s legal or equitable rights—without first obtaining our prior written consent. UrbanMount retains sole discretion to accept or reject any proposed settlement affecting its interests.

20.4 Survival of Indemnification Obligations

Your obligations under this Section survive the termination, expiration, or cancellation of this Agreement and/or your use of the UrbanMount Platform, whether voluntarily or involuntarily. This means that even if you close your account or otherwise cease using UrbanMount’s services, the indemnification commitments you made herein remain in effect with regard to any conduct, transactions, or content that arose or originated before such termination.

21.1 Informal Negotiations

Initial Dispute Resolution. Before initiating any formal legal action—such as filing a lawsuit, commencing arbitration, or pursuing other proceedings—both you and UrbanMount agree to engage in a good-faith attempt to negotiate any dispute, controversy, or claim (“Dispute”) for at least thirty (30) days. The goal is to address and resolve the Dispute informally before escalating to more formal channels.

Written Notice and Procedure. This informal negotiation process (the “Informal Negotiations”) begins when a party provides written notice to the other at the address on file. If you reside in North America, you must send your notice to:

UM Technologies Inc.

8 The Green #19450

Dover, DE 19901

Email: [email protected]

UrbanMount will send notice to the physical or email address associated with your account (or another address if you have specifically provided an alternative). If you reside outside the U.S., UrbanMount may specify a different contact address via separate disclosures.

30-Day Minimum. During these thirty (30) days, both parties will attempt to negotiate in good faith, sharing relevant information and proposing reasonable solutions. If, after this period, there is no mutually acceptable resolution, either party may proceed with any legal remedy available, including binding arbitration (for U.S. Users) or litigation where appropriate.

21.2 Binding Arbitration for U.S. Users

Scope. Except for specific “Excluded Disputes” described in Section 21.3 below, you and UrbanMount agree that any Dispute—whether existing currently or arising in the future—that relates in any way to this Agreement, your use of the UrbanMount Platform, or any Services facilitated therein, shall be resolved through final and binding arbitration. This Arbitration Agreement is governed by the Federal Arbitration Act (FAA), reflecting a transaction involving interstate commerce.

Administration and Rules. The arbitration shall be conducted by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules and, where appropriate, the AAA Consumer Arbitration Rules. You may review these rules at www.adr.org or request them directly from the AAA.

Arbitrator Authority. The arbitrator, rather than any court, holds exclusive authority to resolve all Disputes regarding the interpretation, applicability, formation, or enforceability of this Arbitration Agreement, except that the validity or enforceability of the Class Action Waiver (Section 21.4) is determined by a court of competent jurisdiction, rather than an arbitrator.

Costs and Fees. If you demonstrate to the AAA or UrbanMount that arbitration costs create an undue financial burden, UrbanMount will cover your share of the AAA filing fees if and to the extent required by the AAA’s own rules or by applicable law. Unless the arbitrator or applicable law directs otherwise, each party is responsible for its own attorneys’ fees and other legal costs.

21.3 Excluded Disputes

Intellectual Property Claims. If a Dispute involves the protection or enforcement of intellectual property rights—such as copyrights, patents, trade secrets, or trademarks—arbitration is not mandated. Each party retains the right to seek relief regarding intellectual property in a court of law.

Small Claims Court. If your Dispute meets the monetary threshold and other local criteria, you or UrbanMount may opt to bring the matter in small claims court, as long as the claim remains in that court’s jurisdiction and is not combined with other claims.

Non-Arbitrable Statutes. Certain federal or state claims may be statutorily exempt from binding arbitration. In such cases, the laws or regulations that explicitly prohibit arbitration for that category of dispute govern.

Injunctive Relief. Each party retains the right to seek immediate injunctive relief (e.g., temporary restraining orders or preliminary injunctions) in court to preserve the status quo or prevent irreparable harm pending the outcome of the arbitration, especially where urgent protection of rights is needed.

21.4 Class Action Waiver

Individual Basis Only. Any Dispute, whether subject to arbitration or litigation, must proceed on an individual (non-class, non-collective) basis. You and UrbanMount expressly waive the right to pursue or defend claims as a plaintiff or a member in any purported class, consolidated, or representative action.

No Class or Representative Actions. Neither you nor UrbanMount shall have any right or authority to bring or participate in class or representative actions in arbitration or any other proceeding.

Court Determination. A court of competent jurisdiction, rather than an arbitrator, will decide any challenge to the formation, interpretation, applicability, or enforceability of this Class Action Waiver provision.

Effect of Waiver Invalidity. If a court finds this Class Action Waiver unenforceable, the entire Arbitration Agreement (Sections 21.2–21.4) becomes null and void as to that Dispute. In such a scenario, the Dispute may proceed in court, subject to other applicable provisions of this Agreement.

21.5 Arbitration Procedure

Initiation and Statute of Limitations. To begin arbitration, the party asserting a Dispute must file a written demand for arbitration with the AAA within the statute of limitations period that would apply if the Dispute were brought in a court of law. The arbitrator will apply any statute of limitations that a court would apply.

Hearing Location. The hearing will typically take place in the county or city where you reside, unless you and UrbanMount agree to an alternate location. If you reside outside the United States, UrbanMount may choose a U.S. location or a virtual hearing, according to AAA procedures.

Remedies and Written Decision. The arbitrator may award any remedies or relief that a court of competent jurisdiction could award under applicable law. The arbitrator’s decision and award must be issued in writing, stating the essential findings and conclusions upon which the award is based. Any court with jurisdiction may enter judgment on the arbitrator’s award.

21.6 Opt-Out of Arbitration (Where Permitted)

30-Day Right to Opt Out. If you do not wish to be bound by this Arbitration Agreement, you must provide UrbanMount with written notice of your decision to opt out within thirty (30) days of first agreeing to this Agreement or within thirty (30) days after any subsequent changes to the Arbitration Agreement. You must send this notice to the address in Section 21.1 (or any updated address UrbanMount provides).

Method and Effect. Your written opt-out notice must include your full name, the email associated with your UrbanMount account, and an unequivocal statement that you decline arbitration. If you opt out, neither you nor UrbanMount can compel the other to arbitrate, although all other terms remain in effect. If you fail to opt out within the thirty (30) day window, you will be deemed to have irrevocably consented to arbitration for all Disputes.

21.7 Additional State- or Country-Specific Terms

U.S. and Canada. Users in the United States and Canada are subject to binding arbitration and the class action waiver, except where expressly prohibited by local law.

Other Jurisdictions. If you are located outside North America, specialized consumer protection rules or additional terms might modify or supersede portions of this Section, consistent with local legislation or jurisdiction-specific guidelines.

21.8 Venue, Governing Law, and Enforcement

Governing Law. Except where local law prohibits, this Agreement is governed by the laws of the State of Delaware, without giving effect to any choice or conflict of law provisions. The Federal Arbitration Act governs the interpretation and enforcement of Section 21.2 (Arbitration Agreement).

Venue for Non-Arbitrable Claims. If any Dispute is found or determined to be non-arbitrable or if arbitration is otherwise inapplicable or unenforceable, you irrevocably consent to the exclusive jurisdiction and venue of the state or federal courts located in or around Dover, Delaware, unless otherwise prescribed by local law. You agree not to assert that such location is inconvenient.

Enforcement and Judgment. Any court with jurisdiction may enter judgment on an arbitration award. This Section also does not prohibit any party from seeking injunctive or equitable relief in a court of law to prevent irreparable harm related to intellectual property or other urgent matters pending the conclusion of the arbitration.

21.9 Survival

All dispute resolution provisions described in this Section 21 (including any subsections and the class action waiver) survive the termination or expiration of this Agreement. Even if you or UrbanMount close or terminate your accounts, these obligations regarding dispute resolution remain in effect for any issues arising from events or transactions predating such termination.

22.1 Voluntary Termination.

You may terminate your UrbanMount account at any time by contacting us. However, any pending obligations remain. If you have incomplete bookings or outstanding balances, you must resolve them.

22.2 Involuntary Suspension or Termination.

We may restrict your account or access if we detect any violation of these Terms, potential fraud, repeated cancellations, or other misconduct. During suspension, you cannot accept or post new jobs. Any funds you owe or that you have in your account balance might be withheld pending investigation.

22.3 Post-Termination Effects.

Clauses regarding indemnification, dispute resolution, disclaimers, or limitation of liability continue in effect. We may preserve your data for legal compliance or legitimate business reasons as described in our Privacy Policy.

In using the Platform, you may see nonpublic or proprietary information about UrbanMount’s software, finances, or future product plans. You agree not to disclose or use such confidential information for personal gain or to compete with UrbanMount, unless required by law. If you believe you must disclose it to comply with a legal process, you will notify us promptly, if legally permissible, so we can contest or limit the scope of that disclosure.

UrbanMount, at its discretion, may assign this Agreement or any of its rights/obligations to an affiliate or in connection with a merger, acquisition, or asset sale. You may not assign or transfer your account or obligations without our prior written consent. Specialists can only subcontract services with the Client’s explicit knowledge and approval; they remain fully responsible for any assistants or subcontractors engaged.

Neither party is liable for delays or nonperformance caused by events beyond their reasonable control, including but not limited to natural disasters, strikes, labor disputes, power or internet outages, acts of terror, or governmental directives. If a force majeure event lasts more than thirty (30) days, the unaffected party may terminate any unperformed obligations.

These Terms, including additional policies (SafeStay, Performance Score guidelines, etc.), represent the entire agreement between you and UrbanMount regarding the Platform. Any prior agreements or arrangements are superseded. Failure by either party to enforce any part of this Agreement does not constitute a waiver of future enforcement of that or any other part.

UrbanMount reserves the right to amend these Terms from time to time. If changes are material, we will provide notice (e.g., email, pop-up, or prominent message in the Platform). Continued use after such notice means you accept the revised Terms. If you do not agree with any update, you must stop using the Platform.

If any portion of this Agreement is deemed invalid or unenforceable by a court or arbitrator, it shall be interpreted, to the greatest extent possible, to reflect the parties’ original intent. All other provisions remain in force. Section headings or titles are for convenience only and do not affect the meaning or interpretation of the text.

UrbanMount’s official mailing address and primary contact method is:

UM Technologies Inc.

8 The Green #19450

Dover, DE 19901

Email: [email protected]

We may send you notices to the email, phone, or physical address you provided. You agree to keep that information updated and to check your registered inbox for important communications.

Where applicable, certain consumer protection laws or licensing regulations may override some terms.

30.1 California Residents.

Refer to our Privacy Policy for rights under the California Consumer Privacy Act (CCPA), including “Do Not Sell” or “Right to Know” requests. Automatic subscription renewals, if any, will comply with the California Automatic Renewal Law.

30.2 New York Residents.

Certain tasks labeled as “home improvements” may require a Specialist to have a valid Home Improvement Contractor License. Clients are responsible for verifying the Specialist’s compliance.

30.3 Other Jurisdictions.

If local law in your area imposes different or additional obligations or disclaimers, that local law shall apply solely to the extent of direct conflict, without negating the rest of this Agreement.

By clicking “Accept,” creating an account, or otherwise using any part of the UrbanMount Platform, you acknowledge that you have read these Terms of Service in their entirety and agree to be legally bound by them. You further acknowledge key points, including:

If you do not consent to these Terms or any future modifications, you must cease using the UrbanMount Platform immediately.

If you have any questions, please reach out to [email protected] or visit our Help Center at www.urban-mount.com/help for additional guidance.