Overview
Custom Offers allow you to propose specific dates, times, and prices to a client. The key to making Custom Offers run smoothly is aligning them with your actual availability. Here’s how your calendar influences every offer you send and why it matters.
Why Availability Matters
1. AutoBook Self-Scheduling
• When you create a custom offer and enable AutoBook, clients will be able to pick a slot from your calendar to book their service. If your availability is outdated or empty, your clients cant book the service or you risk double booking.
2. Reduced Negotiation
• Clients prefer clarity. If your availability is accurate, they can confidently accept without back-and-forth about rescheduling.
3. Avoiding Late Cancellations
• Accidentally offering a time you’ve double-booked often forces you to cancel the job, hurting client satisfaction and impacting your performance score.
Best Practices for Smooth Offers
• Always update your availability after sending a custom offer
• If you haven’t refreshed your calendar in a few days, do a quick check. A single missed external service or personal errand could make all the difference.
• Set short expiration dates for your offers to prevent clients booking outdated offers unexpectedly.
• Some Pros like to look at tomorrow’s slots one final time before sending an evening custom offer. Quick minutes now can avoid major headaches later.