Overview
The Installation page in the Urbanmount Partner Dashboard provides an account-level view of installation services associated with your Partner activity. It can help you review service progress, find a service connected to a commerce order, and understand the values displayed for that service.
An installation record is not the same as a commerce order. The Orders page describes the commerce purchase, while Installation describes the available service information. A visible order reference may help connect the two.
Who this applies to
This applies to Partners who can see Installation in the Partner Dashboard. The records, filters, fields, and detail available may differ by account, integration, and service.
Visible meanings
Avg Service Price is an informational summary of the service prices represented in the selected view.
Conversion Rate is an account analytics indicator for qualifying installation activity.
Completed summarizes services shown as finished.
In Progress summarizes active services that have not been shown as completed.
Awaiting Scheduling means the visible service record does not yet show a confirmed appointment.
Cancelled means the service is shown as cancelled in the Partner Dashboard.
Order Total relates to the commerce order when available.
UM Service and Your Cut relate to the installation values displayed for the service.
Financial amounts and history are account-specific and informational. The Partner Agreement and applicable commerce or payment-provider records control if information differs.
Steps
Sign in to the Partner Dashboard and confirm that you are viewing the intended Partner account.
Open Installation and choose the date range you want to review.
Read the summary cards for a high-level view of the selected period.
Use the visible status and placement filters to narrow the list. Filter options only describe information available to your account.
Search for a commerce order reference when one is shown for the service.
Select a row to review the Partner-facing status, service and order values, available customer or service information, items, dates, and timeline.
Compare the visible order reference with Orders when you need to review the related commerce purchase.
What to expect
Installation information can change as the service is updated. Not every record has the same fields, dates, or linked order reference. If you compare Orders and Installation, use matching date ranges and confirm that no filters are hiding the record.
Get help
Contact Urbanmount Support if a service appears missing, duplicated, or incorrect. Include the Partner account name, visible service reference, commerce order reference if available, displayed status, relevant date range, and a redacted screenshot. Do not include unnecessary customer or payment information.