Definition
UrbanMount applies a Payment Protection Fee on every custom offer to safeguard both you and the client against last-minute cancellations or payment issues.
How It’s Calculated
Typically a small percentage of the service cost or a flat fee.
Displayed on your final payout summary before sending the offer.
When It Applies
All custom offers, whether 100% upfront or partial payment.
If a client cancels under certain conditions, this fee helps us ensure your time is compensated and there are no payment issues.
Common Questions
Does It Affect My Bottom Line? The fee is deducted from the total cost the client pays. You see your net payout after this deduction.
Is It Refundable? If the entire service is canceled early enough, the payment protection might be partially or fully refunded. See Refund & Cancellation Policy.