Overview
The Payments page in the Urbanmount Partner Dashboard brings together the earnings summaries, billing information, and payment history available to your Partner account. Use it to review what Urbanmount currently displays and to find the reference details needed for a billing question.
The payment or billing method shown is account-specific. Depending on your account configuration, the page may identify Shopify billing or another configured payment provider. Payment history may also contain records from Shopify or another provider used for the account.
Amounts, rates, dates, methods, and history on this page are informational and may change when records are updated. The Partner Agreement and the applicable provider's records control if information differs.
Who this applies to
This applies to Partners who can see Payments in the Partner Dashboard. The method, available actions, invoice documents, and history shown depend on the Partner account and its configured provider. Another Partner may see a different method or set of controls.
Visible meanings
All Time Earnings is the account earnings total currently displayed by Urbanmount.
Revenue Share Rate is the rate shown for the Partner account.
Pending Services is an informational amount associated with services that are not reflected as completed billing activity on the page.
Payment Method identifies the billing provider or method displayed for the account. When available, the page may offer an action to review or manage that method.
Payment History can show a provider, billing status, period, date, amount, invoice reference, and available document.
Common visible status meanings are:
Complete means the record is shown as completed in the Partner Dashboard.
Pending means the record is not shown as complete.
Failed means the displayed payment attempt was unsuccessful.
Canceled or Reversed means the record shows a cancellation or reversal.
These labels describe the visible billing record, not the status of an installation. They do not replace the Partner Agreement or provider records.
Steps
Sign in to the Partner Dashboard and confirm that you are viewing the intended Partner account.
Open Payments and review the summary cards.
Check Payment Method for the provider or method currently displayed. Follow only the actions presented for that account.
Do not add or change a payment method merely because another billing option is mentioned elsewhere. Contact Urbanmount Support if the displayed method appears incorrect.
Review Payment History and use the page controls to view older records when available. Records can identify different sources when an account's provider or configuration has changed.
Select a record or its details control to review the information attached to it.
Use the download control when a document is available. If the control is unavailable, the Partner Dashboard does not currently provide a downloadable document for that record.
Compare the visible record with the applicable provider's invoice or payment history and the Partner Agreement.
What to expect
The page may show different details for different records, and a past record can remain visible after later account activity. A Shopify-originated record may differ in format or available documents from a record supplied by another configured provider. The displayed method does not by itself change the terms that apply to the Partner account or promise a particular billing or payment outcome.
Get help
Contact Urbanmount Support if a method is incorrect or a record is missing or inconsistent. Include the Partner account name, visible invoice and service references, displayed status, date, amount, provider, and a redacted screenshot. Never send full card, bank, account, Shopify, or provider credentials.