Overview
UrbanMount Automatch is the fastest and easiest way to book a vetted, insured professional for your home improvement needs. Whether you need a TV mounted, furniture assembled, or your space customized to fit your style, our Automatch feature takes the guesswork out of finding a reliable pro. With a streamlined booking process, guaranteed pricing, and trusted professionals, UrbanMount ensures a seamless experience from start to finish.
Why Choose Automatch?
Automatch is designed for clients who want:
Speed & Convenience – No need to compare profiles or wait for bids; we match you with the right pro as quickly as possible.
Trust & Security – Every professional is vetted, insured, and trained to meet UrbanMount's high service standards.
Upfront Pricing – Know the full cost of your service before booking, with no hidden fees.
Guaranteed Quality – If anything isn’t right, we’ll work with you to make it right.
How It Works
1. Select Your Service
Choose the service you need from our list of renter-friendly home improvements. From TV mounting to general furniture assembly, we cover a variety of services to make your space feel like home.
2. Enter Your Details
Provide necessary details, including:
Your location
Preferred date and time
Any specific instructions or add-ons
3. Receive a Match
Based on availability and expertise, we assign a vetted and insured technician to your job. Automatching can take up to a few hours, depending on technician availability, so please allow some time for the process to complete. You’ll receive a confirmation with the pro’s details, including their name and background once assigned.
4. Payment & Confirmation
Once matched, you’ll receive a confirmation with the final cost. Payment is securely held on your card but will only be charged upon job completion. You’ll also get a receipt for your records.
5. Service Day & Communication
On the scheduled day:
You’ll receive a reminder before your appointment.
Your technician may contact you via the UrbanMount app to confirm arrival time or ask any final questions.
You can message your technician through the app if you need to provide additional details.
6. Job Completion & Feedback
After the job is completed:
Review the service and rate your technician.
If there are any concerns, our support team is available to assist.
You can leave a tip directly through the app if you’re satisfied with the service.
Trust & Safety: What Makes UrbanMount Pros Reliable?
At UrbanMount, we take trust seriously. Here’s how we ensure your peace of mind:
Vetted Professionals – Every pro undergoes a rigorous screening process, including background checks, work history reviews, and skill assessments.
Fully Insured – All pros are insured, so you’re covered in the rare event of an accident.
High Service Standards – We provide training and maintain strict quality control to ensure excellent service.
Transparent Reviews – After each job, customers rate and review their experience, keeping our quality standards high.
Expectations for Wait Times
Matching Time: Automatch can take up to a few hours depending on technician availability. While most matches happen quickly, we appreciate your patience as we find the best technician for your job.
Scheduling Availability: Same-day or next-day bookings are often available, but peak times may require slight flexibility.
Arrival Windows: Technicians strive to arrive on time but may have a standard arrival window due to unforeseen delays. You will be notified if there are any changes.
How to Communicate with Your Technician
In-App Messaging: Once matched, you can message your technician through the UrbanMount app for any additional instructions or questions.
Arrival Updates: Your technician may contact you on the day of service to confirm details or provide an ETA.
UrbanMount Support: Our support team is available if you have any concerns or need assistance.
Need Help?
If you have any questions about your booking or need assistance before, during, or after your service, our customer support team is ready to help.
Book with confidence. With Automatch, you’re getting a top-rated, fully insured pro who will complete your project with skill and care—so you can sit back and enjoy your space!