Violations
Some Potential infractions:
• Consistent cancellations or no-shows.
• Harassment, hate speech, or other misconduct.
• Fraudulent charges or forging insurance docs.
Disciplinary Steps
• Warning: An alert in your app or email.
• Temporary Suspension: Unable to accept new jobs for a set time.
• Permanent Deactivation: Complete removal from the UrbanMount platform.
Appeals
If you believe a decision was unfair, gather evidence (screenshots, chat logs) and contact Support to request a review. Final determinations rest with UrbanMount.