UrbanMount

To maintain honest feedback while preventing harmful or false content. UrbanMount rarely intervenes, so only explicit violations prompt removal or edits.

Inappropriate Content: Harassment, explicit or hateful language.

Irrelevancies: Rants entirely unrelated to the service experience.

Privacy Breaches: Sharing phone numbers, addresses, or personal data without permission.

Fraudulent or Extortionate Behavior: If a client demands freebies in exchange for a good review, or your competitor tries to sabotage your profile with fake negativity.

1. Inappropriate Content: Harassment, explicit or hateful language.
2. Irrelevancies: Rants entirely unrelated to the service experience.
3. Privacy Breaches: Sharing phone numbers, addresses, or personal data without permission.
4. Fraudulent or Extortionate Behavior: If a client demands freebies in exchange for a good review, or your competitor tries to sabotage your profile with fake negativity.

Submit a formal ticket with proof that it meets the above criteria.

UrbanMount’s team reviews and rules based on evidence.

The final decision is typically communicated within 7–10 business days.

- Submit a formal ticket with proof that it meets the above criteria.
- UrbanMount’s team reviews and rules based on evidence.
- The final decision is typically communicated within 7–10 business days.

Review removal policy

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Purpose

Grounds for Removal

Steps to Dispute a Review