Temporary Holds
UrbanMount may request a “pre-auth” to check if you have sufficient funds. This hold isn’t an actual debit yet but lowers your card’s available balance until released or captured.
Release Timing
If the hold was not converted into a final payment, and your service is successfully completed, the hold transforms into a final charge.
If no Pro is found or you cancel before 24 hours, the hold typically releases within 3-7 business days, depending on your bank.
Tips
Keep an eye on your card statements. If the hold doesn’t drop off after a week, contact your bank or Support with your booking reference.